Eliana Ruby Hotel & Travel - Hanoi
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Eliana Ruby Hotel & Travel
No. of rooms
23
WiFi
Meals
We speak
VI
9.5/10
No. of rooms
23
WiFi
Meals
We speak
VI
9.5/10
Located in Hanoi’s Old Quarter, Eliana Ruby Hotel & Travel is a minutes’ walk from Hoan Kiem Lake. It features soundproofed rooms fitted with internet-accessible computers. Free WiFi is also provided.
Eliana Ruby Hotel & Travel is a 15-minute drive from Hanoi Railway and Bus Station. Noi Bai International Airport is 35 minutes away by car.
Spacious rooms feature wooden flooring and come fitted with flat-screen cable TVs. Tea and coffee making facilities are provided.
Friendly staff at the tour desk can assist with sightseeing trips and currency exchanges. Cars and bicycles can be rented for those wishing to explore the area. Postal services are available for guests’ convenience.
Breakfast is served in the hotel. For alternative dining options, 24-hour room service awaits guests.
The hotel day starts from hour 14:00 and ends at 12:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Junior Suite with Balcony. Air-conditioned room with a flat-screen TV.bathrooms are fitted with standing shower. ;
Family Suite. A spacious suite fitted with a flat-screen TV and soundproofing. ;
Superior Double Room. Air-conditioned room with a flat-screen TV, minibar and personal safe. En suite bathroom has a shower. ;
Superior Twin Room. Air-conditioned room with a flat-screen TV, minibar and personal safe. En suite bathroom has a shower. ;
Executive Suite. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 2 beds.
Air conditioning
Property is cleaned by professional cleaning companies
Private check-in/check-out
Public transport ticketsadditional charge
Laundryadditional charge
Heating
Key card access
CCTV in common areas
Thermometers for guests provided by property
Airport pick upadditional charge
Ironing serviceadditional charge
Fruitsadditional charge
24-hour security
WiFi
First aid kit available
Car hire
Dry cleaningadditional charge
WiFi available in all areas
Cooking classoffsiteadditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
Lockers
Restaurant
CCTV outside property
Fire extinguishers
Babysitting/child servicesadditional charge
Non-smoking throughout
Currency exchange
Tour or class about local cultureadditional charge
Kid-friendly buffet
All plates, cutlery, glasses and other tableware have been sanitized
Security alarm
Linens, towels and laundry washed in accordance with local authority guidelines
Chapel/shrine
Guest accommodation sealed after cleaning
Contactless check-in/check-out
Shuttle service (additional charge)
Smoke alarms
Non-smoking rooms
Physical distancing in dining areas
Express check-in/check-outadditional charge
Breakfast takeaway containers
Vending machine (drinks)
Face masks for guests available
Hand sanitizer in guest accommodation and key areas
Fax/photocopyingadditional charge
Delivered food is securely covered
Cashless payment available
Safety deposit box
Terrace
Airport shuttle
Concierge service
Lift
Airport shuttle (additional charge)
Mobile app for room service
Trouser pressadditional charge
24-hour front desk
Food can be delivered to guest accommodation
Family rooms
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Airport drop offadditional charge
Luggage storage
Shuttle service
Room service
Daily housekeeping
Guest accommodation is disinfected between stays
Invoice provided
Process in place to check health of guests
Soundproof rooms
Free WiFi
Use of cleaning chemicals that are effective against Coronavirus
Bike toursadditional charge
Walking toursadditional charge
Special diet menus (on request)
Physical distancing rules followed
Internet services
Tour desk
Access to health care professionals